Deleting an account does not cancel an Apple subscription. Cancel separately in iPhone Settings → your name → Subscriptions if you no longer want to be billed.
Delete from the app
- Open Spark and sign in to the account you want to delete.
- Open the account screen, then find Delete Account.
- Read the confirmation and confirm deletion. Wait for the app to report completion.
Deletion is permanent. If the app reports an error or the account still appears active, contact us rather than assuming the request finished.
Cannot access your account?
Email noticket.city@gmail.com with “Spark account deletion request” in the subject. Use your account email where possible. If you used Hide My Email, tell us that so we can help identify the account securely.
We may ask for proportionate verification before deleting data. Do not send your password, Apple credentials, verification codes, payment card information or an ID document unless we explain a necessary secure process. An email starts a request; it is not instant account deletion.
What deletion removes
The deletion flow removes the sign-in account, identifying profile information, associated push tokens, pending invitations you created and your shared-car memberships. If you were the only member, the car and its cloud spot are removed. The flow also requests revocation of the Sign in with Apple authorization when applicable.
If other people remain in a shared car, their car and current spot can remain. Your account’s attribution is removed. Deletion cannot recall notifications, screenshots or copies other members already received.
What may remain
Your saved spot and settings can remain on your device after account deletion. Clear the spot in the app and delete the app if you also want to remove its ordinary local data. Apple-managed backups and some system-managed records have separate controls.
Limited billing, fraud-prevention, security, legal-compliance and backup records may be retained for their applicable purposes. See the Privacy Policy’s retention section. Account deletion is separate from any messages or email-update requests you sent us; tell us if your request should cover those too.
Cancel billing separately
Open iPhone Settings → your name → Subscriptions → Spark and follow Apple’s cancellation flow. Apple’s instructions cover cancellation and trial timing. You can request an eligible refund from Apple.
Email requests
To withdraw a previous email-update request or ask about messages you sent us, email noticket.city@gmail.com from the address you used. You do not need an app account. We may keep a minimal suppression record to honor an opt-out request.